Death first notification
We understand that reporting a bereavement is a job that no one wants to do. To make life easier for you, you can use the form below to start the process. We also have a bereavement guide that you may find useful.

We need this information to update our records and administer this policy. You can find out more about how we use personal information by viewing our full privacy notice.

Tell us about you
Please include full address including postcode
Are you the Legal Personal Representative (or Executor in Scotland)?
Do you know who the Legal Personal Representative is?
Tell us about the Legal Personal Representative
Please include full address including postcode
Tell us about the person that's died
If you have the policy number, it’s really important to provide it as it will help us progress your claim more quickly
Where did they die?
This is usually three letters followed by six numbers. If the death certificate was issued in England, Wales, or Northern Ireland, it’s in the bottom left hand corner. If the death certificate was issued in Scotland it's printed in the top-right hand corner.
Once we’ve reviewed the information you’ve sent us, we’ll be in touch to confirm what the next steps are.