Our governance

The Group is governed by the Governance Manual which sets out the high level governance arrangements approved by the Boards and includes the delegation of authorities.

It sets out those powers which the Boards wish to exercise themselves (or through formally constituted committees of the Boards) and the delegation of other powers, such as the day to day management of ReAssure, to the Chief Executive Officer and the ReAssure Management Committee.

The Governance Manual articulates:

  • ReAssure’s ownership, legal and regulated entity structure.
  • The interface between the Boards and their subsidiaries.
  • The key responsibilities of the Boards and their sub committees.
  • The key responsibilities of the Chairman, Chief Executive Officer and the ReAssure Management Committee.
  • The principal authorities for Board and ReAssure matters.
  • The operation of the matrix management structure and interface with our shareholders.
  • The oversight arrangements over key in-sourced and out-sourced activities.
  • The key aspects of the internal control environment which assist the Boards and Executive Directors and Officers to govern direct and control the business.

The Board is supported by committees which include:

  • Audit Committee
  • Risk Committee
  • Board Investment Committee
  • Fairness Committee
  • Standing Committee
  • Independent Governance Committee (IGC)

You can access the IGC Terms of Reference below. In summary, the Independent Governance Committee:

  • Has a duty to assess the value for money of ReAssure workplace personal pensions on an ongoing basis.
  • Review the design and execution of investment strategy.
  • Consider whether costs and charges are appropriate for the scheme and its investments.
  • Ensure appropriate assessment of the quality of service and governance standards
  • Raise and escalate any concerns to the Board of ReAssure in the first instance, and ultimately our regulator, the Financial Conduct Authority (FCA), if the IGC feel ReAssure have not responded to a particular concern.

Our IGC members have been carefully selected to ensure they have the appropriate skills, knowledge and experience in relation to Workplace Personal Pensions to be able to execute their duties.

The IGC represents scheme members interests and scheme members can contact the IGC to share their views directly. If you have any individual servicing queries or complaints you should raise these in the normal ways. Each year an Annual Report will be published on this page that will explain the work of the IGC over the previous twelve months.

ReAssure Ltd and ReAssure Life Ltd Board of Directors

Mike Urmston
An Actuary and Finance Director with wide experience of the Life and Pensions industry. Mike worked for Aviva plc and many of its predecessor companies for 38 years where he was a Life Board Director, Chief Actuary and Finance Director of GA Life, CGU Life and finally Norwich Union Life.

Mike chairs the Boards of the regulated life insurance companies in the Phoenix Group. In addition, he is Chair of AIG Life (UK) and a member of the Council of the Medical Protection Society.  He is also a member of the Determination Panel of the Pensions Regulator.

Previously, Mike has been a trustee of the Aviva plc pension scheme and a member of the Regulatory Decisions Committee of the Financial Conduct Authority.

Amanda Bowe
Appointed Director to Standard Life Assurance Board in October 2016 and joined the Phoenix Board on completion of the acquisition of Standard Life.

Amanda has over 20 years’ risk management experience, and has held senior positions at the UK’s Financial Services Authority and Aegon UK. Since leaving Aegon, she has taken on a number of Non-Executive Directorships and is currently a Director of Post Office Insurance (where she is also chair of the Audit and Risk Committee) and a member of the British Gas Insurance Board and Chair of the British Gas Insurance Risk Committee.

Stephen Clarke
Currently a Non Executive Director of a number of companies, Stephen was Group Finance Director of the Direct Line group of companies between 1995 and 2003; Chief Executive of Charles Taylor Consulting plc between 2003 and 2005; a Non Executive Director of various companies in the Torus Insurance group between 2008 and 2014; and is a Non-executive director of Covea Insurance plc and Covea Life Limited (formerly Sterling General Insurance and Sterling Life) where he was Chair of the Audit Committee from 2005 until their acquisition by Covea.

Stephen qualified as an accountant in 1979 and was a partner at a predecessor firm of PricewaterhouseCoopers until 1995.

John Lister
Currently a Non-Executive Director of a number of companies. John has spent over 30 years in a range of senior risk and finance roles within Aviva and its predecessor companies.

Prior to joining the Board in September 2016 John was CFO of Aviva plc’s UK & Ireland Life business and Group Business Development Officer (2015 to 2016).

Previous roles  include being Aviva plc  Group Chief Risk Officer (2014 to 2015), Group Chief Risk and Capital Officer (2012 to 2014) and Chief Actuary for Aviva UK Life (2005 to 2009). John is a fellow of the Institute of Actuaries and also a trustee for the York University Pension Scheme.

Nick Poyntz-Wright
Formerly the Director of Long-Term Savings & Pensions at the FCA and FSA, Nick is currently a Non Executive Director of a number of companies.

Prior to his roles at the FSA/FCA, Nick was CEO at Skandia UK between 2004 and 2010 having previously been Chief Actuary and International Operations Director. Nick is a fellow of the institute of actuaries.

Jim Gallagher
Jim Gallagher has 15 years’ experience as a non-executive director in the life and pensions industry.

He has been a Board member since 2008 and Chairs the Fairness Committee.

He has been a director of Scottish Mutual, Abbey National Life and Scottish Provident, where he chaired the Supervisory Committee which looked after the interest of with-profits policyholders.

He is a Fellow of Nuffield College, Oxford, and was previously a senior advisor to Government Ministers as a Director General on the Cabinet Office, Ministry of Justice and the Prime Minister's Office.

Margaret Hassall is an experienced non-executive director in the financial services industry and brings a broad range of experience developed across various industry sectors including manufacturing, utilities, and financial services, specifically focused on large transformational change, separations and integrations. She spent seven years working for Deloitte as a consultant and led the financial services consulting business for Charteris. Margaret has also been engaged as chief operations officer or chief information officer for divisions within some of the world's largest banks, including Bank of America Merrill Lynch, Barclays and Royal Bank of Scotland.

Margaret is also on the boards of One Savings Bank, Nucleus Financial Group and Ascension Trust Scotland.

Matt Cuhls
Matt became CEO in January 2013 and has been with ReAssure and its predecessor companies since 2000. Over that time he has performed a variety of both operational and oversight roles holding senior management positions in Risk, Internal Audit, Compliance and Project Governance. Matt's most recent role before becoming CEO was as Chief Risk Officer of the ReAssure group of companies.

Matt has Masters degrees from both Manchester Business School and the University of Oxford.

Mike Woodcock
Mike Woodcock is the UK Chief Financial Officer of ReAssure.  He joined the company on 30 July 2012.

Mike is a CIMA-qualified accountant, with over 26-years’ experience in the financial services industry.  His past experience includes financial consolidation, external/financial reporting, management accounting, business partnering, mergers and sales.

He was previously with Aviva plc holding a variety of senior roles, most recently Group Consolidation and Reporting Director responsible for leading the Financial Consolidation and Reporting Services team for the plc Group.

Mike has also held senior finance roles in India, Europe and the UK.

Andy Moss
Andy Moss was appointed to the role of Chief Executive of Phoenix Life on 19 May 2014 having previously been Phoenix Life Finance Director responsible for planning and target setting, statutory and regulatory reporting and financial control for all of the Group’s Life Companies.

Prior to that Andy was Deputy Finance Director of the Resolution Life business having started in the Group as Head of Finance at Britannic in 2004. Before joining the Group Andy held a variety of roles across Nationwide Life Ltd, KPMG and Eagle Star Group.

Jonathan Pears
Jonathan joined Phoenix as Group Chief Risk Officer having previously served in the same role at Standard Life.

Prior to joining Risk Jonathan was Chief Actuary with responsibility for the Actuarial Function including the management of Standard Life’s with profits funds, investment strategy and capital management. Jonathan has worked at Standard Life for 22 years and has held a variety of roles in Finance, Marketing and Operations.

Michael Eakins
Michael joined the ReAssure Group in June 2019. Previously he was a Managing Director at Goldman Sachs where he was responsible for the European Pension and Insurance Business and UK Rates sales. He has extensive experience of managing finance professionals and providing advice to senior management at insurers, pension funds and asset managers.

Michael has a MSci in Mathematics from the University of London and is a Fellow of the Institute and Faculty of Actuaries.

ReAssure Management Committee

Matt Cuhls
Matt became CEO in January 2013 and has been with ReAssure and its predecessor companies since 2000. Over that time he has performed a variety of both operational and oversight roles holding senior management positions in Risk, Internal Audit, Compliance and Project Governance. Matt's most recent role before becoming CEO was as Chief Risk Officer of the ReAssure group of companies.

Matt has Masters degrees from both Manchester Business School and the University of Oxford.

Richard D'Amico
Richard has been with ReAssure for 6 years, joining originally as Head of IT Change Delivery, and became Head of IT in October 2015.

Since becoming Head of IT, Richard has lead the team in a series of transformation initiatives, including the modernisation of our core ALPHA platform, consolidation and outsourcing of our data centres, transformation of our end user computing to enable flexible working with improved security, and the adoption of a Cloud computing strategy going forward.

Richard came to ReAssure from Swiss Re Group, where he started in 1998 in the Divisional Life & Health IT function, and began his association with ReAssure when Swiss Re acquired Windsor Life in 2004. Prior to Swiss Re, Richard was a management consultant working for Renaissance Solutions Inc, and before that, for KPMG. He is American by birth, and has lived in the UK since 1990, holding both British and American citizenship.

Angela Harris
Angela has 30 years financial services experience, with considerable experience in the retail  Compliance field.   She has occupied senior Compliance management positions in a number of firms, including 8 years at ReAssure.

Angela is responsible for the core function of compliance in ReAssure, and for providing second line Compliance oversight of the business’s compliance with regulatory requirements (principally but not exclusively those of the FCA and conduct requirements of the PRA).

David Harrison
With a Masters Degree in Mathematics from Sheffield University, David is a fellow of the Institute of Actuaries. He joined ReAssure in 2008 as Senior Actuary, following 8 years in actuarial consultancy.

He progressed to Head of Financial Risk and has been Chief Risk Officer since January 2016.

Tim Hodgson
Tim has over 15 years’ experience working with and managing HR teams within a regulated environment. He has a strong track record of delivering HR due diligence, and integration/ separation work, having successfully delivered on a number of divestments and acquisitions.

He has been the Head of HR for ReAssure since 2009 delivering organisational transformation and change management programmes.

Mike Woodcock
Mike Woodcock is the UK Chief Financial Officer of ReAssure.  He joined the company on 30 July 2012.

Mike is a CIMA-qualified accountant, with over 26-years’ experience in the financial services industry.  His past experience includes financial consolidation, external/financial reporting, management accounting, business partnering, mergers and sales.

He was previously with Aviva plc holding a variety of senior roles, most recently Group Consolidation and Reporting Director responsible for leading the Financial Consolidation and Reporting Services team for the plc Group.

Mike has also held senior finance roles in India, Europe and the UK.

Annabel Marsden
Annabel joined ReAssure in 2013 and is currently Head of Customer Services, responsible for Customer Service Delivery.

Annabel was previously Head of Change, Integration and Control within Customer Services. Prior to this Annabel undertook Programme Manager roles on major regulatory change projects and the integration of Guardian Assurance.

Before joining ReAssure, Annabel held various Operational and Project Management positions within the Financial Services industry.

Matt Precey
Matt has been with ReAssure for more than 20 years. He is a Qualified Actuary and has held a number of senior management positions in Actuarial, IT and Operations. His previous role was Head of Commercial Solutions Delivery where he was responsible for policy calculations, data integrity, product and calculation aspects of policy migrations and manual production.

David was previously MD of Old Mutual Wealth Life Assurance (OMWLA) and joined ReAssure at the beginning of 2020 when ReAssure purchased OMWLA, which has now been renamed ReAssure Life Limited.

David has over 30 years’ experience in life insurance companies, including undertaking senior roles at Aviva, Friends Life and Prudential. His current responsibilities include the operational management of ReAssure Life and the migration of its customers’ policies onto ReAssure’s core administration platform. David is a Fellow of the Institute and Faculty of Actuaries.

Rebecca Wainwright
Rebecca joined the business in 2009 from Prudential UK Services Ltd, with responsibility for developing and monitoring the delivery of ReAssure's business plan and the completion of strategic initiatives.

She was appointed to the ReAssure Management Committee in 2012 and brings extensive financial services experience encompassing mergers and acquisitions, outsourcing, distribution and corporate finance.

Simon Tomlinon
Simon joined the company in 2006 with the acquisition of the GE Life group of companies, and was appointed Actuarial Function Holder of ReAssure in 2010.

ReAssure Limited is part of the Phoenix Group. You can find details of Phoenix Group’s Board and Committee membership here.