Help us point you in the right direction
To find out how to access online information please select an option to continue.
Fully cash-in my policy
Only use this form if:
- You want to cash-in and cancel all of your policy
- Your policy is not a pension or an FMISA
- You’re based in the UK
- You have a UK bank account in your name(s) that the money can be paid into
- You’re the policyholder
If this form isn’t suitable for your request, please call us to find out what to do next.
Take a one-off withdrawal from my policy
Only use this form if:
- You want to take some of your money and leave the remainder invested
- Your policy is not a pension or an FMISA
- You’re based in the UK
- You have a UK bank account in your name(s) that the money can be paid into
- You’re the policyholder
If this form isn’t suitable for your request, please call us to find out what to do next.
I'd like to start/change/stop regular withdrawals
Only use this form if:
- You want to start, stop or change a regular withdrawal
- Your policy allows the kind of withdrawal you’re requesting
- Your policy is not a pension or an FMISA
- You’re based in the UK
- You have a UK bank account in your name(s) that the money can be paid into
- You’re the policyholder
If this form isn’t suitable for your request, please call us to find out what to do next.
