What do you need help with?

Customer queries

These are some of our most frequently asked questions

We need to know a little bit about you so we can point you in the right direction…

The easiest way to let us know about your new UK address is to call us.

Call us

0800 197 5616
+44 1708 678 832 from overseas
Monday to Friday
(not including bank holidays)
8:30 am to 5:30pm

If you live overseas, or need to let us know about a change of name, you need to complete and send us a Change of Personal Details Form >

Write to us

ReAssure
PO Box 2820
Romford
Essex
RM7 1GJ

The easiest way to let us know about your new UK address is to call us

Call us

0800 197 5616
(+44 1708 678 832 from overseas)
Monday to Friday
(not including bank holidays)
8:30 am to 5:30pm

If you live overseas, or need to let us know about a change of name you, need to complete and send us a Change of Personal Details Form >

Write to us

ReAssure
PO Box 2820
Romford
Essex
RM7 1GJ

The easiest way to let us know about your new UK address is to call us

Call us

0800 073 1777
+44 1952 292929 (from overseas)
Monday to Friday
(not including bank holidays)
8:30 am to 5:30pm

If you live overseas, or need to let us know about a change of name you, need to complete and send us a Change of Personal Details form >

Write to us

ReAssure
Windsor House
Ironmasters Way
Telford Centre
Telford
TF3 4NB

We need to know a little bit about you so we can point you in the right direction…

If you need to update the bank details we use to collect your premiums you need to send us a Direct Debit Mandate

Write to us

ReAssure
PO Box 2820
Romford
Essex
RM7 1GJ

Download Direct Debit Mandate form >

Write to us

ReAssure
PO Box 2820
Romford
Essex
RM7 1GJ

If you need to update the bank details we use to collect your premiums you need to send us a
Direct Debit Mandate form >

The easiest way to let us know about your new bank details is to call us

Call us

0800 073 1777
+44 1952 292929 (from overseas)
Monday to Friday
(not including bank holidays)
8:30 am to 5:30pm

Write to us

Windsor House
Ironmasters Way
Telford Centre
Telford
TF3 4NB

Download Direct Debit Mandate form >

We need to know a little bit about you so we can point you in the right direction…

Call us

0800 197 5616
+44 1708 678 832 from overseas
Monday to Friday
(not including bank holidays)
8:30 am to 5:30pm

Call us

0800 197 5616
(+44 1708 678 832 from overseas)
Monday to Friday
(not including bank holidays)
8:30 am to 5:30pm

Online

The easiest way to change your investment funds is to use our online fund switch form

Call us

0800 073 1777
+44 1952 292929 (from overseas)
Monday to Friday
(not including bank holidays)
8:30 am to 5:30pm

Write to us

ReAssure
Windsor House
Ironmasters Way
Telford Centre
Telford
TF3 4NB

Download our Fund Investment Switching/Variation form >

We need to know a little bit about you so we can point you in the right direction…

Send us a message

The easiest way to get in touch with us is by using our online contact form
Online contact form >

Call us

0800 197 5616
+44 1708 678 832 from overseas
Monday to Friday
(not including bank holidays)
8:30 am to 5:30pm

Write to us

ReAssure
PO Box 2820
Romford
Essex
RM7 1GJ

Send us a message

The easiest way to get in touch with us is by using our online contact form

Online contact form >

Call us

0800 197 5616
(+44 1708 678 832 from overseas)
Monday to Friday
(not including bank holidays)
8:30 am to 5:30pm

Write to us

ReAssure
PO Box 2820
Romford
Essex
RM7 1GJ

Send us a message

The easiest way to get in touch with us is by using our online contact form

Online contact form >

Call us

0800 073 1777
+44 1952 292929 (from overseas)
Monday to Friday
(not including bank holidays)
8:30 am to 5:30pm

Write to us

ReAssure
Windsor House
Telford
TF3 4NB

Other queries

We need to know a little bit about your client so we can point you in the right direction…

Send us a message

The easiest way to get in touch with us is by using our online contact form
Online contact form >

Call us

0800 197 5616
+44 1708 678 832 from overseas
Monday to Friday
(not including bank holidays)
8:30 am to 5:30pm

Write to us

ReAssure
PO Box 2820
Romford
Essex
RM7 1GJ

Send us a message

The easiest way to get in touch with us is by using our online contact form

Online contact form >

Call us

0800 197 5616
(+44 1708 678 832 from overseas)
Monday to Friday
(not including bank holidays)
8:30 am to 5:30pm

Write to us

ReAssure
PO Box 2820
Romford
Essex
RM7 1GJ

Send us a message

The easiest way to get in touch with us is by using our online contact form

Online contact form >

Call us

0800 013 0484
+44 1952 292929 (from overseas)
Monday to Friday
(not including bank holidays)
8:30 am to 5:30pm

Write to us

ReAssure
Windsor House
Telford
TF3 4NB

All media and PR enquiries are handles by our press agency, Lansons.


The ReAssure Team
Lansons Communications
020 7490 8828

Or please email reassure@lansons.com